First For Android devices
To do this, open the settings of your mobile device (e.g. mobile phone, tablet), scroll down to "Apps", select "Sdui" and check at this point whether notifications are allowed in the app settings.
2. For iOS devices
To do this, open the settings of your mobile phone, search for "Sdui", open "Messages" and check that "Allow messages" is selected.
If all conditions are met and you still do not receive any push notifications, please click on "Contact Support" to write a message to our support team. Please mention here directly that you have read this article and meet all requirements.